Vision, Mission, and Values
Your premier in-home care solutions provider since 1994.
About Qualcare Caregivers
QualCare was founded on the principle of delivering compassionate, friendly, reliable home care to our clients.
At QualCare, our caregivers provide the very best and highest quality homecare services to you or your loved ones, we provide a nurturing and empowering workplace for our caregivers, and actively support and participate in the communities we serve. The QualCare Way (Healthy Living, Education, and Support, and Quality Caregiving) is embodied in our Team Vision, Company Mission, Values, and Commitment. We are here to promote and advance the Vision, Mission, and Values of QualCare Caregivers by providing exceptional solutions, support and direction for caregivers and families
To be the very best Homecare Agency.
GOAL: To be recognized as the industry standard among our peers, to be highly valued by our clients as evidenced by client testimonials and reviews, and referred to as the “go to” homecare agency by home health, hospice, hospital, physician and other community referral sources.
Our Company Mission
To provide the highest quality, compassionate, and reliable, home care services and be recognized as the best Homecare Agency by our clients, our caregivers and the communities we serve.
To achieve our mission we:
- Provide a range of services, resources, and solutions in response to the needs of our clients or their loved ones.
- Provide Homecare support, direction and guidance to meet family members or clients needs.
- Strive to make sure our clients’ needs are always met and their expectations about our quality of care exceeded.
- Educate our clients, caregivers, and our community about our services and our industry.
- Hire, train & support honest, dedicated, and capable caregivers with a passion for helping others.
- Utilize tools that enable our staff, and caregivers to work efficiently.
- Develop and implement procedures that guide our caregivers in their dealings with clients.
- Proactively supervise and monitor our caregivers’performance.
We understand your trust is earned each day we spend with you or your loved one.
- Act with Integrity, Honesty, and Ethically
- Foster Teamwork, Assist Share and Contribute to our Co-Workers, Clients and Partners
- Work Towards Professional Excellence
- Put Client Needs First
- Support the Communities We Serve
- Treat Others with Mutual Respect, and Individual Dignity,
- Conduct Ourselves Professionally
- Provide Value Added In Home Care Services
We are committed to providing the highest quality, compassionate home care services to our clients.
We are committed to exceeding client expectations and putting client needs ahead of our own while in our care.
We are committed to meeting and exceeding prevailing Homecare Standards of practice for our caregivers, team members and clients.
We are committed to continuous quality improvement through education, performance reviews and client surveys.
We will provide the best available trained family caregivers to serve our clients.
We will cultivate and nurture our relationships with our clients, our referral partners, and our community.
We will provide the tools and resources our caregivers and staff need to maximize the performance of our team.